Privacy Policy
HarborLife Houseboats ("HarborLife," "we," "us") of Ocean Isle Beach, North Carolina operates harborlifehouseboats.com. This policy explains what information we collect when you visit our site or contact us, how we use it, and the choices you have.
Information we collect
Information you give us. When you submit our contact form or reach us by email or phone, we collect the details you provide: your name, email address, phone number, and anything you include in your message. The contact form also records your consent choices.
Information collected automatically. When you submit the form, our form provider records technical details such as your IP address, browser type, and the time of submission. Our hosting provider keeps standard server logs (IP address, pages requested) to operate and secure the site.
How we use your information
- To respond to your inquiries and provide the information you request.
- To schedule and follow up on consultations.
- With your consent, to contact you by call, text, or email — including, in the future, marketing emails about HarborLife designs, availability, and news. We will only send marketing to people who have opted in.
- To operate, secure, and improve the website.
We do not sell your personal information.
Consent and marketing choices
Our contact form includes a consent checkbox for calls, texts, and emails from HarborLife Houseboats. You can withdraw consent at any time: use the unsubscribe link in any marketing email, reply STOP to a text, or email us atinfo@harborlifehouseboats.com. Withdrawing consent does not affect messages you have specifically requested, such as a reply to your inquiry.
Service providers
We share information only with the providers that run our site and communications, and only so they can perform those services for us:
- Encharge — hosts our contact form and stores contact records and consent; will also deliver our marketing email.
- Google Workspace — powers our business email.
- Cloudflare — hosts and secures the website.
Information is processed and stored in the United States.
Cookies and similar technologies
The embedded contact form sets identifiers that help our form provider recognize your submission and prevent abuse. Our host may set strictly necessary cookies for security and performance. We do not use advertising cookies. If we add analytics tools in the future, we will update this policy first.
Retention
We keep contact records for as long as we have an active relationship with you or as needed for the purposes above, and delete them on request where we have no legal reason to keep them.
Your rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing at any time. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, emailinfo@harborlifehouseboats.com— we respond within a reasonable time and may need to verify your identity.
Children
Our site and services are intended for adults and are not directed to children under 16. We do not knowingly collect information from children.
Changes to this policy
We may update this policy as our services evolve. We will post the updated version here with a new effective date.
Contact us
HarborLife Houseboats
Ocean Isle Beach, North Carolina
info@harborlifehouseboats.com
+1 (843) 591-2902